Workplace clashes between generations are increasing in frequency. This course is a must for supervisors, managers and coaches. Learn what is meant by the terms, Gen X, Gen Y, Millennial, Baby Boomer and how the life experiences of these generations have changed the way they typically function in the workplace.
Learn the five essential changes leaders must make to better manage millennials in the workforce and the skills they need to build to keep millennials and Gen X/Y engaged. Learn also how to derive advantage form generational differences.
But also recognize that making these generational assumptions can sometimes lead to disaster. At the end of the day, people are people, with their own unique characteristics, each bringing their own personal story, their values and drives to work- and understanding an individual’s “onliness”, the unique characteristics that define them, may be best way to manage people.
As a result of the learning solution, you will:
Define the strengths and opportunities of each generation
Understand how to leverage the differences in generational outlooks and expectations
Develop the five essential skills for positively engaging different generations in the workforce
Understand the importance of “onliness”- people’s unique defining characteristics
Anybody who is working alongside colleagues from different generations
Project team members, Project Managers, Managers, Supervisors, Team Leads